Overview

Mentora provides a platform where Individuals can find and connect with Mentors as part of their learning, self development and improvement. These Terms of Service (Terms) govern your relationship with Mentora. (“Mentora”, “us” or “we”), your use of the Mentora platform and its associated content and services provided via the Site (Mentora Services, discussed below).

For the purposes of these Terms, ‘you’ means (in most cases) the individual, or person accessing or using the Site including but not limited to a Mentors and Mentees. Upon registration, you will either be a mentor or mentee, in accordance with these Terms.

For the purposes of these Terms, ‘you’ means (in most cases) the individual, or person accessing or using the Site including but not limited to a Mentors and Mentees. Upon registration, you will either be a mentor or mentee, in accordance with these Terms.

We may from time to time, amend, update or change the Site including these Terms, without prior notice to you. Consequently, you should regularly check these Terms for changes. These are the current Terms and replace any other terms and conditions of use previously published for this Site.

PLEASE READ ALL OF THE TERMS OF THIS AGREEMENT CAREFULLY BEFORE USING THE SITE. YOU UNDERSTAND THAT BY CHECKING THE BOX, CLICKING THE “SUBMIT” BUTTON OR BY CONTINUING TO USE THE SITE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS, INCLUDING ANY CHANGES TO THE TERMS THAT MAY HAVE BEEN MADE SINCE YOUR PRIOR USE OF THE SITE. IF YOU DO NOT ACCEPT THE TERMS (IN WHOLE OR IN PART) YOU MAY NOT ACCESS OR USE THE SITE.


Your Acknowledgement regarding Mentora Services

Any reference to a “Mentoring Request” in these Terms means a mentoring session, consultation, call, asssignment, engagement, communication, requirement for services or service(s) a Mentee posts to the Site for the Mentor to provide.

For Mentors

Mentora provides professionals, subject matter experts and consultants with the opportunity to be registered on its Site as a “Mentor”. The Mentor can, amongst other things, upload their profile, promote the Expert’s experience and background, be listed and appear on the Site, be reviewed or rated, and be considered for Mentoring (the Mentoring Services) alone. All other services outside of the mentoring services offered by Mentora (business consulting are not considered as core services and will not be monetized within the site)

For Mentees

A mentee (customer availing of Mentor services thru Mentora) may, subject to paying all applicable Fees, be registered as a “member/mentee” within the Site in order to have unresticted view of the Site, review and access Mentor profiles made available on the Site, seek out Mentors, or otherwise receive a connection to, or introduction to Mentors, for the purposes of engaging a Mentor (the Customer’s Services).

The Mentora Services

Mentora is an on-line platform where Clients are able to access, review, and receive an introduction, connection or referral to Experts who have registered with the Site (Mentora Services).

While Mentora facilitates the referral or introduction of Mentors to Mentees(members), mentees and Mentors will be responsible for agreeing between themselves the terms and conditions that will govern their relationship in relation to each Mentoring Engagement. Mentora however provides the platform to record such agreement as reference to payment for the services rendered by both the mentor and the platform.

Mentora is not a party to nor will it have any liability with respect to any additional Contract outside of the site. However Any Mentoring service or activity between the Mentor and mentee which was secured through Mentora will need to still be governed by the site terms and conditions including payments due for the services of both the mentor and site. Inability to do so will generate penalties on the parties that have breached the agreement.

Background Checks and Credible Information

MENTORA RELIES ON THE INFORMATION THAT MENTORS AND MENTEES PROVIDE IN ORDER TO PROVIDE THE PROFILES AND REQUIREMENTS ON THE SITE. THIS INFORMATION IS USED IN THE MENTORA SERVICES. MENTORA IS NOT REQUIRED TO AND NOR DOES IT, VERIFY THE TRUTH, ACCURACY, APPROPRIATENESS OR COMPLETENESS OF THE INFORMATION PROVIDED TO US. WE HOWEVER UNDERTAKE A STRICT INTERVIEW AND VALIDATION PROCESS FOR ALL REGISTERED MENTORS TO ENSURE CREDIBILITY OF THE SERVICE. ANY INFORMATION MENTORA MAKES AVAILABLE IS BASED ON THE INFORMATION PROVIDED TO US. WE MAKE NO REPRESENTATION (EXPRESS OR IMPLIED) AS TO THE SUITABILITY OF AN EXPERT, CLIENT OR PROJECT NOR DO WE ENDORSE OR MAKE SPECIFIC RECOMMENDATIONS ABOUT ANY EXPERTS OR CLIENTS.

Mentors represent and warrant that they will only accept Mentoring Engagements that do not present any conflict of interest, that they are not prevented or prohibited from discussing or acting on (by way of contractual obligation, fiduciary duty, as compelled by law or otherwise) and that relate to topics about which they are experienced, familiar with or are knowledgeable in.

You warrant and represent that the information you provide whether as an Mentor or a Mentee, is and shall remain accurate, true and correct and that you will update this information held by us to reflect any changes as soon as possible.

We reserve the right to suspend your profile or cancel your registration, at any time, if we determine in our absolute discretion that the Mentora brand, operations (including Site, any blogs or membership) or business (including its Clients, partners or affiliates) may be adversely affected or harmed as a result of your continued registration as an Expert.

Eligibility and Identity

If you are registering on behalf of your employer or business organization, you could be a company, a partnership, a company or other legal entity. ‘You’ in your individual capacity will be taken to have represented to us that you have authority to act on your employer’s behalf and these Terms will be binding on your employer, the partnership, company or legal entity.

You also represent, warrant and covenant that you are not (a) a citizen or resident of a country in which use or participation in the Site is prohibited by law, order, decree, regulation, treaty or administrative act; (b) a citizen or resident of, or located in, a country or region that is subject to Philippine or other sovereign country sanctions or embargoes; or (c) an individual or an individual employed by or associated with an entity identified on the Blocked Persons Lists.

If you have been barred or deregistered from the Site or you are a competitor of Mentora, you must not use this Site.

Company Accounts

When you sign up, you may be requested to provide your name, email address, work/position title, phone number and information about your company and such other information to enable your registration as either a Mentor or Mentee. These are your credentials for accessing the services on the Site which is only available to registered members. For Mentors, you will provide further information in relation to your qualifications and professional experience (hereinafter referred to as Credentials) and will be subject to interviews and validation process by our resident consultants.

In doing so, you agree that you:

  1. are not impersonating any person or entity;
  2. are not violating any applicable state or federal law regarding use of personal or identification information;
  3. are authorised to create an account in the name of the company or organisation or otherwise hold yourself out as having an association with the company or organisation; and
  4. will provide, on demand from Mentora, verification of your Credentials in such form as required by Mentora.

For Mentos, we may, from time to time, use any of your credentials to make our own inquiries (either by Mentora or by a third party engaged by us) as to the completeness, accuracy or truthfulness of your Credentials and the information you have provided to us including the verification of your identity, ownership of email address or financial accounts. If you do not provide sufficient evidence within the time requested, we may suspend or cancel your account (without prejudice to any other remedies we may have). Should we suspect or identify an individual to be inappropriately or unlawfully using any person or company’s identity or the Site in a way that is unlawful or inappropriate, we may without notice to you, disclose that information to any relevant persons or authorities.

You consent to us displaying the name and/or logo of the relevant company or organisation on the Site in the context of the Mentora Services. The name of your company may appear in lists on the Site that are visible by other users (for example in dropdown menus or auto-filling text entry forms). You acknowledge that, if you post content on the Site, the fact that your company or organisation is using the Site does not constitute confidential information and you consent to our use of such content in the manner described above.

In addition, you consent to us promoting the Site in media and advertising independently of the Site (whether online, in print advertising or otherwise), and using and publishing the name and/or logo of the relevant company or organisation for this purpose. You acknowledge and agree that we are not required to obtain any additional or separate consent from you before doing this, provided we use your company name and logo in a manner that is consistent with your Posted Content and we do not do anything that could result in you or your company breaching applicable laws.

In addition, you consent to us promoting the Site in media and advertising independently of the Site (whether online, in print advertising or otherwise), and using and publishing the name and/or logo of the relevant company or organisation for this purpose. You acknowledge and agree that we are not required to obtain any additional or separate consent from you before doing this, provided we use your company name and logo in a manner that is consistent with your Posted Content and we do not do anything that could result in you or your company breaching applicable laws.



Term and Termination


Term

These Terms commence on the date of acceptance of these Terms and continue until terminated in accordance with clause 5.2 below.

Termination

Either party may terminate these Terms at any time, for any reason, effective immediately upon written notice to the other party (or by terminating or suspending your account), provided always, that any such termination for convenience will not affect the validity of any Service Contracts that have been executed prior to termination and these Terms will continue to apply with respect to such Service Contracts.

Consequences of Termination.

Termination will not relieve member (mentee) of the requirement to pay for time spent and expenses incurred prior to the effective date of the termination, which fees and expenses, together with any applicable taxes, will be charged to mentee. Mentora however provides audience for any disputes surrounding any withdrawal of services unrendered so that the appropriate workarounds can be discussed.


Payments, Invoices and Taxes


Mentora Fees

Mentee will pay to Mentora the fees (Pay Per Mentoring Session or Mentoring Engagement Fee or Subscription Fee as described below) to access or use Mentora’s Services in accordance with these Terms (Mentora Fees).

Fees

Any availing Member shall pay Mentora the amount comprising the published and displayed rate on the Site with respect of each Service agreement forged by the mentor and the mentee through the site’s mentor rates. It also includes all other fees published by Mentora to cover for other services that it might offer. All published rates is exclusive of all applicable taxes hence---any amount payable to Mentora will include a final rate with the inclusive taxes deductable to one’s full payment.

Fees become due and payable by any availing member to Mentora:

  1. Each time a Member and a Mentor agrees on a mentoring schedule or engagement
  2. Each time a Member and a Mentor agrees on a series of mentoring schedules or engagements
  3. Each time an entity and a Mentor agrees on a series of mentoring schedules or engagements
  4. Each time a member makes a purchase directly to the site for other Mentora Published Mentora Service
  5. Each time mentors sign up/renew for an account
  6. Each time members sign up/renew for an account

For any exceptions Member(Mentee)/Entity and Mentor must notify Mentora of the key terms, schedules and conditiona (such as Project commencement, Project end date, conclusion of Project and fees payable to Mentora) prior to commencement of Services---so that an engagement agreement can be drafted and signed off.

Subscription Fees

Subscription fees as agreed with Mentora are due and payable in advance by the Member (mentee or Mentor) on the day on which the subscription commences (Subscription Fees). Online Invoices for Subscription Fees will be issued upon membership payment. Mentora may suspend access to the site by the member and the Mentor will suspend performance of any services in progress until the subscription invoices have been paid.

Mentor Fees

The Member (Mentee) and Mentor are free to negotiate and agree on fees for services and rates as you they see fit on exception engagements outside the published rate. It is the duty however of the mentor to adjust the rate manually on the site’s pricing dashboard. The mentee has to also confirm and validate for transparency purposes.


Introductions and Non-solicitation

For so long as you (as an Mentor or Mentee who are registered with Mentora and for the 12 month period (for all Mentors and mentees) after any such registration ceases you must not:

  1. enter into any form of contract for services, independent contractor agreement or any other contract or arrangement by which the Mentor is to be or shall be contracted to the Mentee (whether individually or through the engagement of a third party or other entity) where the Mentee and Mentor have been introduced through Mentora; or
  2. approach, solicit, induce, entice, offer to perform services (or in case of the Mentee, receive services), consult with, or otherwise be engaged for reward (directly or indirectly), with any Mentee introduced to the Mentor by Mentora (or Mentor as the case may be), in any other way other than through the Mentora Services.

These obligations apply regardless of any relationship or previous dealings between the parties. This means that as a registered user of the Mentora Services (as an Mentor or Mentee), you must use the Mentora Services as your exclusive method to engage with each other unless Mentora agrees otherwise (in writing).

ANY MENTOR WHO IS APPROACHED BY A CLIENT IN A WAY CONTEMPLATED BY THIS CLAUSE, MUST IMMEDIATELY UPON BEING SO APPROACHED, ENGAGED, CONTRACTED OR RETAINED BY THE MENTEE, NOTIFY US IN WRITING.

You accept and acknowledge that these obligations are reasonable in every respect. Further, Mentora need not suffer or prove any demonstrated loss before enforcing the rights under these provisions.

No Liability for Decisions Relating to Services

You are solely responsible for all decisions you make in connection with any services you choose to purchase as a Mentee or provide as a Mentor.

MENTORA MAKES NO REPRESENTATION OR WARRANTY (EXPRESS OR IMPLIED) THAT THE SITE OR MENTORA SERVICES WILL:

  1. COMPLETELY MEET THE MENTEE’S NEEDS;
  2. COMPLETELY MEET THE MENTORS NEEDS;
  3. BE ACCESSIBLE AT ALL TIMES;
  4. BE ACCURATE, COMPLETE OR CURRENT; OR
  5. BE FREE FROM ANY TECHNICAL GLITCHES

SUBJECT TO ANY EXPRESS TERMS, MENTORA MAKES NO REPRESENTATION OR WARRANTY AS TO THE VOLUME OR SUBJECT AREA OF SERVICES ACCESSIBLE THROUGH THE SITE.

EXCEPT FOR ANY EXPRESS WARRANTIES IN THESE TERMS ALL MENTORA SERVICES ARE PROVIDED “AS IS”. NEITHER MENTORA NOR ITS SUPPLIERS MAKES ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. MENTORA DOES NOT PROVIDE ADVICE IN RELATION TO THE SUITABILITY OF A MENTOR, EXPERT, PROJECT OR CLIENT, NOR DO WE TAKE INTO ACCOUNT ANY CLIENT’S OR EXPERT’S INDIVIDUAL CIRCUMSTANCES WHEN WE PROVIDE THE MENTORA SERVICES.

MENTORA DOES NOT WARRANT THAT YOUR USE OF THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, NOR DOES MENTORA WARRANT THAT WE WILL REVIEW INFORMATION FOR ACCURACY OR THAT WE WILL PRESERVE OR MAINTAIN THE CLIENT’S OR EXPERT’S INFORMATION WITHOUT LOSS.

MENTORA SHALL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES OR OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE THE REASONABLE CONTROL OF MENTORA.


Payments, Invoices and Taxes

For all your Posted Content, you warrant and you must ensure:

  • its contents are truthful and is or will upon supply to the Mentee or Mento, be provided with such other information as is reasonably necessary to ensure that (i) the Mentee is fully informed as to the services being offered by the Mentor; or (ii) the Mentor is fully informed as to the requirements sought by the Mentee (including the identity of the Mentee);
  • it is not misleading, deceptive or materially inaccurate in any way, including in relation to the availability, nature, terms or conditions or any other matter relating to the services being offered or sought;
  • it is compliant with all applicable laws
  • the Posted Content does not contain links to any external website other than specified in the website field, unless we have given our prior written consent.

We may remove any Posted Content if we consider, acting reasonably, that you or any other users have breached these Terms or if, in our sole discretion, we believe that maintaining the content presents a risk to Mentora’s reputation or business and operations (including the Site).

Notwithstanding the foregoing, we do not, nor are we under any obligation or duty to you or anyone else to monitor, consider, evaluate, assess, review, screen, censor or remove any Posted Content. We do not have (and expressly disclaim) any liability in connection with any monitoring, consideration, evaluation, assessment, review, screening, censoring or removal of Posted Content or any failure or refusal on our part to do so.

YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR POSTED CONTENT. YOU AGREE TO INDEMNIFY US, AND KEEP US INDEMNIFIED, FROM AND AGAINST ANY CLAIMS, COSTS, DAMAGE LOSS OR LIAILITY THAT ARISE IN CONNECTION WITH YOUR POSTED CONTENT. WE WILL NOT HAVE ANY LIABILITY IN CONNECTION WITH THE DELETION, LOSS, OR UNAUTHORISED MODIFICATION OF ANY OF YOUR POSTED CONTENT. YOU MAY NOT USE ANY POSTED CONTENT FOR ANY PURPOSE OTHER THAN FOR THE PURPOSE FOR WHICH IT HAS BEEN POSTED.

We reserve the right to keep the Posted Content on the Site indefinitely unless removed earlier by the Expert or Client.

Prohibited Content

Notwithstanding anything to the contrary in these Terms, you must not:

  • use the Site for any objectionable or unlawful purpose, including the posting of any threatening, libellous, defamatory, obscene, scandalous, inflammatory, pornographic, profane or spam material;
  • use the Site that would result in you breaching any applicable legislation or licensing obligations (including with respect to privacy) or any obligations you may owe to third parties;
  • mislead or deceive others through any act or omission or make a false representation about your identity, including the impersonation of a real or fictitious person or using an alternative identity or pseudonym;
  • post content which contravenes a confidentiality or non disclosure agreement, insider trading laws, or intellectual property rights which you are not authorised to transfer to another party;
  • conduct any activity which compromises or breaches another party's patent rights, trademark, copyright or other intellectual property rights;
  • copy, collect or save information about other users including their skills, employment or education history;
  • publish advertising material of any kind or market any goods or services directly to other users;
  • introduce any virus, worm, Trojan horse, malicious code or other program which may damage computers or other computer based equipment to the Site or to other users;
  • stalk or harass anyone;
  • attempt to disrupt or interfere with the delivery of our service or the services of our partners and clients;
  • use the details of other users for anything other than the use expressly permitted by those users;
  • download, access, use, harvest or download in bulk user details other than to fill vacant positions as contemplated by the Site or as otherwise explicitly permitted by us in writing;
  • sell, redistribute or use information contained on the Site for a commercial purpose without our prior written consent;
  • pass on user name and password information to anyone other than the authorised member/ customer of that account;
  • remove or alter our copyright notices or other means of identification including any watermarks, as they appear on the services or Site;
  • remove or alter our copyright notices or other means of identification including any watermarks, as they appear on the services or Site;
  • distribute or publish any part of the information or content included in the services on any publicly accessible electronic network, including without limitation the internet and the world wide web, Facebook, YouTube, or otherwise publish, broadcast or display any such information in public.

You understand and agree that you are solely responsible for compliance with any and all laws, rules, regulations and taxation obligations that may apply to your use of the Site or Mentora Services.


Refusal of Service

Notwithstanding anything else in these Terms, we may, in our absolute discretion, refuse you or any other person access to part of the Site at any time and for any reason. We may delete any Posted Content that we consider, in our absolute discretion, breaches these Terms or may cause reputational, operational or other harm to Mentora.

Intellectual Property

We own or are licensed to use all intellectual property in the Site, with the exception of Posted Content, which shall remain your intellectual property but which you license to us in accordance with the license below. You may not use any of our intellectual property for any purpose other than as may be required to use the Site for its intended purpose.
In relation to Posted Content and your use of the Site, you grant to us an unconditional, world-wide and irrevocable, fully paid and royalty free license and right to use, display, copy, modify, adapt, reproduce, commercialise, prepare derivative works, display and publish all such intellectual property and that content forming all or part of the Posted Content, for any purpose.

By using the Site, you warrant that you own or are licensed to use the intellectual property rights in your Posted Content. This includes copyright in respect of any text you post, as well as the right to use or display any image or logo. You indemnify us, and agree to keep us indemnified, from and against any claims by third parties arising from your Posted Content, including any breach of intellectual property rights any third party may bring against us, in relation to your content.

You may not use or display any trade marks on this Site without first obtaining the consent of the owner of the trade mark. We own the distinctive 'Mentora’ marks, brand and logo. Nothing on this Site creates any right on your part (express or implied) that would allow you to use or display a trade mark that you do not own, regardless of whether the trade mark is currently registered.


Privacy

Your registration and use of the Site is conditional upon you agreeing and complying with our Privacy Policy. The Site can only provide the intended services to users by using personal information in the manner contemplated in the Privacy Policy, and we may collect, use and disclose your personal information for the purposes described in it.

If you do not agree to us collecting, using or disclosing your personal information in the manner contemplated by these Terms and our Privacy Policy, you must not use the Site.

If you intend to post any personal information on the Site that relates to a third party (including their name, email address or phone number), you must obtain their consent before doing so.

We will solicit your feedback about Mentors/Mentees to assist improvements to the functioning of our search functionality and the Site. We may also send you emails about our services and opportunities or profiles that may be of interest to you. You may elect not to receive certain types of notifications from us.


Links to other sites

This Site may contain links or portals to other websites. We have no control over websites operated by third parties and you agree that we not responsible for, and will have no liability in connection with, your access to or use of any third party website.


Continuity of Service

We aim to provide a service that is continually available and capable of use. However we may suspend your account and your access to the Site at any time and for any reason, including without cause. The most likely reasons why we might suspend your account or access to the Site include (but shall not be limited to):

  • maintaining the Site or changing its features or functionality;
  • you don’t use your account for an extended period;
  • a breach of these Terms;
  • faults, service outages or other technical problems;
  • a legal requirement, such as an injunction or due to an investigation by the legal or other law enforcement agency.

Unless the reason for suspension is unexpected or relates to some wrongful conduct by you, we will endeavour to give you reasonable notice before suspending your account or your access to the Site. WE WILL NOT HAVE ANY LIABILITY IN CONNECTION WITH ANY SUSPENSION OF YOUR ACCOUNT OR YOUR ACCESS TO THE SITE, REGARDLESS OF THE REASON FOR SUSPENSION.


Non-Reliance

Mentora is not an agent for a Mentor or Mentee.

MENTORA IS NOT RESPONSIBLE FOR ANY ADVICE, OPINIONS, REPRESENTATIONS OR STATEMENTS MADE BY THE MENTORS OR THE QUALITY OF WORK OR CONSULTATIONS PROVIDED BY THE MENTORS.

You understand and agree that (i) Mentora will not assume any liability with respect your interactions with any Mentor, and (ii) the knowledge, opinions or Posted Content of Mentor or Clients is not ours, and we do not endorse them or any other information provided by any user.


Confidentiality and Non Disclosure

Confidential Information means any documents or information created, received or obtained by the Mentor from or on behalf of the Mentee, Mentora or any other party in respect of any Consultation, their employees, agents, contractors and representatives. In relation to information about Mentora, it also includes all non-public information pertaining to Mentora's business (including, without limitation, our pricing information, any related entities, the identity and personal information of our Mentors, the nature of and reasons for Mentee’s inquiries, and any content marked confidential) which must remain strictly confidential.

You will keep strictly confidential all Confidential Information and not disclose in any way, misappropriate or make available to any third party, directly or indirectly, any Confidential Information, except as may be required by applicable law or legal process or with our prior written consent. The Mentor or Mentee shall notify Mentora immediately upon becoming aware of a suspected or actual breach of this obligation.